L1 Customer Support

Join our team and help deliver an outstanding customer experience. As an L1 Customer Support Specialist, you will be the first point of contact for our clients, assisting them through tickets, email, and chat while ensuring timely and effective resolution of inquiries and incidents.

We are looking for someone with excellent communication skills, a customer-focused mindset, and a strong sense of urgency. Previous experience in customer service, technical support, or the telecommunications industry is highly valued.

Requirements:

• Intermediate English proficiency.
• Strong communication and problem-solving skills.
• Experience in customer service, technical support, or telecom environments.
• Ability to manage multiple requests and priorities.